CleanTextLab

Privacy Policy

Last Updated: December 12, 2025

Introduction

CleanTextLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website cleantextlab.com and our tools.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Privacy-First Philosophy

Most importantly: All text processing tools run entirely in your browser. Your input data is never uploaded to our servers unless you explicitly choose an opt-in feature such as "Email Results", "Share Link", or "Cloud History Sync".

  • Text processing happens client-side (in your browser)
  • No data is transmitted to our servers during normal tool usage
  • Your data stays on your device unless you opt-in to sharing features
  • Cloud History Sync is optional, uses client-side encryption (keys derived on device), and can be disabled anytime

Information We Collect

1. Information You Provide

  • Account Information: When you create an account (via Clerk), we collect your name, email address, and authentication credentials.
  • Contact Forms: When you submit a contact, support, or bug report form, we collect your name, email, and message content.
  • Payment Information: When you subscribe to Pro, payment processing is handled by Stripe. We do not store your full credit card information.
  • Shared Content: When you use "Share Link" or "Email Results" features, we temporarily store the shared content.
  • Cloud History Sync (Opt-in): If you enable cloud sync, encrypted history blobs (inputs/outputs) are stored in Redis with retention limits (Free: 30 days, Pro: 90 days). Encryption happens client-side; we cannot decrypt your data.
  • API Keys: If you redeem or retrieve a Pro API key, we store the key and plan metadata (plan, price interval) to validate usage.

2. Information Automatically Collected

  • Analytics Data: We use Google Analytics to collect anonymous usage data (page views, browser type, device type, geographic location).
  • Cookies: We use cookies for authentication, preferences (theme selection), and analytics.
  • Log Data: Our hosting provider (Vercel) automatically logs IP addresses, browser type, and access times for security purposes.

3. Information NOT Collected

  • Tool Input Data: Text you process with our tools is NOT sent to our servers (unless you use opt-in sharing features).
  • Browsing History: We do not track your browsing activity outside of cleantextlab.com.
  • Device Fingerprinting: We do not use aggressive tracking techniques.
  • Cloud History Keys: Encryption keys for cloud sync are derived client-side and never leave your device.

How We Use Your Information

  • Provide Services: Operate and maintain the website, process payments, provide customer support.
  • Improve Services: Analyze usage patterns to improve tools and add new features.
  • Communicate: Send transactional emails (receipts, support responses), and optional marketing emails (you can opt-out).
  • Security: Detect and prevent fraud, abuse, and security incidents.
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service.

Data Storage and Retention

  • Local History: Stored in your browser's localStorage (never sent to our servers).
  • Cloud History Sync (Opt-in): Encrypted history stored in Redis with auto-deletion (Free: 30 days, Pro: 90 days). We cannot decrypt it.
  • Shared Links: Stored for 30 days, then automatically deleted.
  • Account Data: Retained until you delete your account.
  • Contact Forms: Stored in our email system (support@cleantextlab.com) indefinitely for support purposes.
  • Payment Records: Retained for 7 years for tax and accounting compliance.
  • Email Captures: Stored up to 90 days for “email results” follow-ups.

Third-Party Services

We use the following third-party services:

Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Portability: Request a machine-readable copy of your data.
  • Opt-Out: Opt-out of marketing emails (transactional emails cannot be opted out).
  • Withdraw Consent: Withdraw consent for data processing where consent was the legal basis.

To exercise these rights, email us at support@cleantextlab.com.

Cookies

We use cookies and similar tracking technologies for:

  • Essential Cookies: Authentication, security, and basic site functionality (cannot be disabled).
  • Preference Cookies: Remember your theme selection and settings.
  • Analytics Cookies: Google Analytics (you can opt-out via browser settings or extensions like uBlock Origin).

Data Security

We implement industry-standard security measures to protect your data:

  • HTTPS encryption for all data in transit
  • Secure authentication via Clerk (OAuth, 2FA support)
  • PCI-compliant payment processing via Stripe
  • Regular security audits and updates
  • Limited employee access to user data
  • Cloud History Sync: Client-side encryption (AES-256-GCM), keys derived locally, server cannot decrypt data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

CleanTextLab is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. By using CleanTextLab, you consent to the transfer of your data to the United States and other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: